Contact Center · AI · Automation
Five9
Five9 provides a cloud contact center platform with AI-assisted customer engagement across voice and digital channels.
About the Provider
Five9 provides a cloud contact center platform with AI-assisted customer engagement across voice and digital channels. Information on this page is summarised from the provider's own public materials and is not a statement of availability through Star Global Investors Inc.
What They Provide
- Cloud contact center
- Digital channels
- Workforce engagement
- AI agents
Key Technologies
- CCaaS
- IVR
- Conversational AI
- Reporting and analytics
Solution Categories
- Contact Center
- AI
- Automation
Business Use Cases
- Moving a call center off on-premise hardware
- Adding self-service to reduce call volume
- Measuring and improving customer response times
Star Global Pillars
- AUTOMATE
Who It May Fit
Teams handling meaningful inbound or outbound customer contact volume.
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