Technology Insights

Star Global Insight · Connectivity

How Multi-Location Businesses Can Improve Connectivity

Treating sites as one network rather than a set of separate circuits changes cost, resilience and visibility at the same time.

By Star Global Advisory Team5 min readPillar: Connect

Multi-site businesses often buy connectivity site by site, from whoever was available at the time. The result is a different provider, contract date and support process at every location.

Designing the sites as a single network changes what is possible: consistent policy, central visibility, backup paths between sites and one place to call when something breaks.

Resilience should be decided by what the site does. A location that takes payments or dispatches crews needs a second path; a small office may not.

Wireless has a role as backup rather than only as primary. A cellular failover path can keep payments and phones alive while a wired circuit is repaired.

The evaluation should start by mapping which business processes stop when each location goes offline, then matching the design and the spend to that map.

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